Sales as a service debt collection
Miller, Ross & Goldman BBB Business Review

Proven Success in SaaS Debt Collection

Miller, Ross & Goldman is the Commercial Software Industry’s preferred collections partner due to our unparalleled success in the space. From global business platform software, CRM Management, HRIS, Inventory Control Systems, Service Management Solutions, Accounting Systems and industry-specific software management systems worldwide, our team has the expertise and experience to ensure our Commercial Software Industry Clients GET PAID every dime, every time. We have successfully recovered over $80 million of cash flow in the space, and we welcome the opportunity to demonstrate unmatched performance for our new and existing Commercial Software Clients each and every day on applications of every size, anywhere in the world.

As our valued Commercial Software Industry Client, your company can count on:

  • Expert handling by the industry’s most proven successful commercial collections team
  • 95% Collections Success Rate
  • Real-Time Status Updates
  • Coverage in all 50 U.S. states and 80+ countries worldwide.
Don't Wait, Get Paid!
B2B (Business-to-Business) Debts Only
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Maintaining Strong A/R Cash Flow As More Companies Harness The Power of SaaS Starts With The #1 B2B Debt Collection Leader

In today's increasingly digital business world, more and more businesses are embracing the Software as a Service (SaaS) model. This cloud-based service provision has redefined how companies operate, enhancing accessibility, scalability, and cost-efficiency. Yet, amid this transformative shift, an under-addressed aspect remains: the management of past-due commercial debt. This is where the most experienced and dedicated SaaS debt collection firm like Miller, Ross & Goldman comes into play, offering a vital bridge between your SaaS business and your bottom line.

Ensuring Financial Stability Amid Digital Transition

The transition to SaaS can undoubtedly bring financial challenges. These can include unpredictable revenue streams, longer sales cycles, and issues with recurring payment collection. By leveraging the expertise of a nationwide commercial debt collection agency, SaaS businesses like yours can protect their revenue streams and ensure smoother and more stable growth as more and more company’s transition to the new mainstream digital model.

At Miller, Ross & Goldman, we understand that every slow-pay, no-pay customer situation affects your company's financial stability and growth. As such, we offer specialized B2B debt collection solutions tailored to the specific needs of SaaS businesses.

Accelerating Digital Transformation through Efficient Debt Recovery

Debt recovery is not just about collecting unpaid debts; it's also about maintaining and bridging valuable customer relationships. The challenge we successfully meet every day, lies in managing B2B debt recovery for our clients without harming your business relationships—a critical factor in the long-term success of the subscription-based SaaS model.

With a comprehensive understanding of the SaaS industry and its unique payment dynamics, we provide professional, effective, and ethical B2B debt collection services. We ensure debts are recovered promptly and in full, while maintaining your customer's trust and loyalty.

The Advantage of Partnering with an Accomplished Debt Collection Expert

Helping your clients embrace their digital transformation and shifting over to your company’s SaaS model often involves a variety of complex processes and technological acumen. Your sales and technical teams will make a substantial investment, employing your SaaS company’s resources and expertise to ensure the smoothest possible onboarding process, hopefully leading to the long-term success and loyalty of every customer on your platform. But, growth always requires some risk, and occasionally protecting your SaaS company’s bottom line will require an additional investment of time and expertise by the world’s most successful SaaS Debt Collections firm.  

At Miller, Ross & Goldman, we pride ourselves on our team of experienced SaaS debt collection professionals who are at the heart of this effort. They possess a deep understanding of the SaaS industry and its unique financial dynamics, an intellectual asset that we leverage to serve your business whenever called upon. They are also adept at tailoring strategies to align with your specific debt recovery needs, thereby ensuring your clients get quickly back on track to their long-term loyalty on your company’s SaaS platform, without jeopardizing your company’s financial stability. Moreover, our experienced teams understand the importance of maintaining positive customer relationships in a subscription-based model. As such, we emphasize professionalism and respect in our debt recovery approach. Our teams expertly navigate delicate conversations, preserving your relationship with clients even while effectively pursuing overdue payments.

As you help your customers undergo their digital transformation to your company’s SaaS model, the value of having experienced B2B debt collection professionals like those at Miller, Ross & Goldman on your side cannot be overstated. Our industry expertise, coupled with our dedication to ethical and effective debt recovery on your behalf, will help secure your company’s financial stability and foster your growth within the SaaS industry.

SAAS debt collectionSAAS debt collection

Many of our Commercial Software Clients have also been with us for over two decades, based on an important dynamic to our handling they’ve learned will never change: Our team’s exceptional, trusted performance on each and every collection claim assigned. Our Commercial Software Industry Clients know that our team of collection experts will formulate a strategy for success even in the most challenging circumstances, including contract breaches where past-due and accelerated amounts are owed.

Miller, Ross & Goldman will always employ the team and resources needed to ensure our success for our valued Commercial Software Industry Clients. We have the unique expertise and experience to articulate negotiations on your behalf even when doing so requires in-depth knowledge of the relevant system software, its functionality, the applicable operating environment etc. And, rest assured, when negotiating on your company’s behalf with your past-due customers, our team is always sensitive to salvaging and preserving our Clients’ long-standing business reputation and relationships whenever possible.
As part of our proven collections process for our Commercial Software Industry Clients, Miller, Ross & Goldman will:

As part of our collection process for the SaaS Industry, we will:

  • Send proven-effective and results-centric correspondence to indebted customers throughout our process
  • Report all unpaid balances to the commercial credit bureaus every month
  • Engage a customized collection strategy based on existing factual circumstances in a manner consistent with our proven track-record of success
  • Keep our Clients updated on all developments, including 24/7 access to real-time reports and updates through our online portal

In an industry where a 20-30% collections success rate is common and even considered acceptable, Miller, Ross & Goldman's 95%+ consistent collections success rate puts us miles ahead of our competition. Our team will take the time to develop a thorough understanding of your Commercial Software company’s objectives and expectations, then work hard to exceed them every time. You can always count on our firm to be a true partner, always able to effectively articulate our negotiations on your behalf and forever committed to your company’s success. Miller, Ross & Goldman is privileged and honored to protect our Commercial Software Industry Client’s financial interests whenever called upon.

About Miller, Ross & Goldman

Miller, Ross & Goldman has over 25 years of experience in the commercial collection industry. We've helped recover millions of dollars in lost revenue and cash flow for businesses of all sizes, from Fortune 100's to mom-n-pops, in nearly every industry. When you hire Miller, Ross & Goldman, you'll receive a partner with one of the highest collections success rates in the industry. You'll also receive a legal network and coverage in all 50 states and over 80 countries worldwide.

Consistent Collections
Success Rate
Rated & Accredited by the Better Business Bureau
More $ Collected Over Competing Attorneys & Collection Agencies

Contact Us

If you're interested in working with us, give us a call! During our onboarding process, we'll learn more about your SaaS company's past-due accounts receivables situation, your business model, needs, and recovery expectations. Armed with this information, we will be better equipped to develop a practical and cost-effective strategy for collection.

Assign Accounts

When you're ready to send your past-due accounts to collections, assign them to us. We offer a secure online form that allows you to quickly and easily assign us up to five past-due accounts.

Enjoy Unmatched Results

With a 95% collections success rate that is higher than the industry average, our Clients can sit back and enjoy unmatched results. When you have additional accounts that require collection, just assign them to us, and we'll continue to deliver the performance you have come to expect from Miller, Ross & Goldman. At Miller, Ross & Goldman, we get you paid faster!

Don't Wait To Collect!

5 Stars

Performance Our Clients Love

Read More Testimonials
“I had to write this letter to tell you how much I appreciate your excellent commercial collection services. In addition to traditional collections, your expertise in credit management has been invaluable to our company. All in all, this is one area of the business that I know is being handled as efficiently and effectively as possible. Miller, Ross & Goldman is a true partner.”
Lori G., Chief Financial Officer
“I would like to take the time to thank your firm for its’ outstanding results on our commercial collection accounts. I can tell you that we have been very pleased with the expeditious collection of our past-due accounts. The professionalism and eagerness that has been exhibited by your staff is exemplary and we look forward to doing continued business with Miller, Ross & Goldman.”
Jennifer. N., Collections Director
“I just wanted to tell you how excited our Commercial Division is about your staff’s continued collection success with our accounts. We’re blown away! We’ve used several collection agencies before Miller, Ross & Goldman and you guys are far exceeding their results, as well as our expectations. Keep it up! I’ll spread the word every chance I get!”
Jeff H., Collections Manager
“I would like to thank you for the collection services you have provided us with. This was the easiest process of collections we have ever experienced: very timely with great communication and understanding. You have done a marvelous and painless job for us. We will certainly use Miller, Ross & Goldman in the future and refer our friends and associates.”
Felix and Mila B., Owners

Frequently Asked Questions

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